Who Needs a Security Deposit? Too many of us are all too familiar with the burden of signing a new lease and its most dreaded sidekick, the security deposit. Just eleven days after I moved into my new apartment in the Pac Heights neighborhood of San Francisco, we met with LeaseLock, a startup that’s taking a  Continue Reading »

Putting a new spin on the term “digital nomad,” U.K. addressing platform what3words has partnered with Airbnb to list stays with Mongolian nomads. The startup’s simplified addressing system is being applied to help adventurous travelers “home share” with Dukha reindeer herders at their mountain camp where there aren’t any street names to anchor a trip. The partnership  Continue Reading »

We’ve established in Parts 1 & 2, that professional services are a significant part of many successful SaaS company playbooks, and we have identified the scenarios where it’s important to build out a professional services capability. So, what now? What are the key components of these playbooks, that create a service offering effectively addressing the  Continue Reading »

Nearly a third of workers say they’re distracted on the job by financial headaches and, for 44 million Americans, one burden is near the top of the debt heap. Consumers are facing over 1.5 trillion dollars in student loan debt. That’s a trillion with a ‘T’. Now, more employers are realizing they need to jump  Continue Reading »

The hospitality tech space is contracting as two more startups that have emerged in the last few years are merging. Resy, which offers both restaurant management software and a consumer-facing restaurant reservation platform, announced on Monday that it is acquiring its competitor, Reserve, a dining reservations and recommendations site. The purchase is a considerable expansion  Continue Reading »

In the first installment, we showed how professional services are a key component in most successful SaaS company playbooks. Mature SaaS companies derive almost 20% of revenues from professional services and invest almost 14% of total expenses (COGS + OPEX) in same. For early stage SaaS companies, it can be as much as 50% of  Continue Reading »