Hurry up, please. It's time.

Monthly Archives: June 2015

Hurry up, please. It’s time.

Written on June 3, 2015 at 1:44 am, by

We’ve been talking about the disruptive impact of digital forever. Time to stop talking. Here’s why. As we all know, digital has already reset the social contract with the consumer and end user. Marketing and customer service relationships have migrated from real-time contact with human agents typically at a designated site of the vendor’s choice  Continue Reading »